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Your Inbox, Fully Automated From Chaos to Clarity

Stop manually sorting emails. XFLOWLY analyzes every incoming message and attachment, understands the intent, and routes it to the right person or workflow - instantly.

Inbox Monitoring
Intent Analysis
Document Classification
Auto-Routing
Smart Replies
CRM Integration
Email Received
New email from 'customer[at]example.com'
Subject: Invoice missing
Intent Analysis
Intent identified as 'Complaint / Missing Document'
Sentiment: Frustrated
Routing
Routed to Accounting Queue (High Priority)
Accounting
Auto-Reply
Draft reply created for review
Draft
Cyber SolutionsDigital LeadWKÖGCPMicrosoft

How it works

From inbox to resolution

1.
Advantages

Why automate your Routing?

Save 20h/week
Efficiency

Instant Sorting

No more forwarding emails between departments.

Context Aware

Routes based on content, not just keywords.

Speed

Immediate Action

Emails are processed the second they arrive.

SLA Monitoring

Prioritize urgent requests automatically.

Clarity

Centralized Log

Track where every email went and why.

Analytics

Understand what your customers are asking about.

2.
Integrations

Connect your Channels

Omnichannel

Unified Input Stream

Connect email inboxes, contact forms, and support portals into one intelligent routing engine.

Email & Attachments

Process body text and PDF/Image attachments simultaneously.

CRM & Ticketing

Create tickets or update records directly.

SAP
SAP
Microsoft Business Central
Microsoft Business Central
Odoo
Odoo
Oracle
Oracle
Dein System
3.
Configuration

Configure your Routing Flow

Trigger

Listen to your communication channels

Shared Mailbox

info[at], support[at], invoices[at]

Contact Form

Web form submissions

API Upload

Direct document push

Classification

Understand the intent

Invoice
Intent Detection

Is it a question, complaint, order, or invoice?

Amount < 500€
Sentiment Analysis

Detect urgent or angry customers

Data Extraction

Pull key details

Invoice No.
Total Amount

Extract Customer ID, Order Number, Dates, and Amounts from free text.

Validation

Check against existing data

Customer Match

Find the customer in your CRM/ERP.

Highlights:
  • Fuzzy Search
  • ID Matching

Routing Actions

What happens next?

Forward to Dept

Send Invoices to Finance, CVs to HR, Support tickets to Tech.

Create Ticket

Create a ticket in Jira, Zendesk, or HubSpot with all details pre-filled.

Auto-Reply

Send a confirmation or a specific answer based on the query.

Archive

Archive spam or irrelevant notifications automatically.

Human Review

Keep control where needed

Draft Review

Review AI-drafted replies before sending.

Highlights:
  • Edit drafts
  • Approve sending
Ambiguity Check

Route unclear emails to a general dispatcher.

Highlights:
  • Low confidence
  • Complex cases

System Update

Keep your systems in sync

Salesforce
HubSpot
Slack/Teams
4.
Ready

Launch your Router

Inbox
Sorted
0% Active
Get Organized

Tired of a cluttered inbox?

See how XFLOWLY can clear your backlog in minutes.

FAQ

Common questions about XFLOWLY

Yes, XFLOWLY analyzes both the email body and any attachments (PDF, Word, Images). It can even route based on the content of the attachment (e.g., 'This email has an invoice attached').
Yes. You can configure it to send fully automated replies for simple queries (like 'Where is my order?'), or draft replies for human review for more complex issues.
We use confidence scores. If the AI isn't sure where to route an email, it's flagged for human review. Nothing is ever deleted or lost.
Yes, the routing engine detects the language of the email and can route or reply in that same language.
Absolutely. We use OAuth for secure connections (no passwords stored), and we are GDPR compliant. Data is processed transiently and not used to train public models.
Yes, we integrate with tools like Zendesk, Jira, and HubSpot to automatically create tickets, assign priority, and populate fields based on the email content.
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Automate your inbox today

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